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Public Utilities Information

Paying your Utility Services Bill just got easier!
The City of Milpitas offers Internet and phone payments by credit card. All you need is your account number and your credit card!
To pay by phone call toll free: (866) 457-4827.
To pay your bill online, Click here NOW! >

Need Help with Public Utilities?

If you are having problems with Gas and Electric Service, Water Service, Telephone Service, or Cable TV within the City of Milpitas, the following phone numbers and links may be of use:

Electric & Gas
Here is a list of phone numbers and links to homepages where you can find information on electric and gas power suppliers.
 
24-hour information on electric outages 1-800-743-5002
24-hour emergency and customer service 1-800-743-5000
For TTD/TTY -- Speech/Hearing-Impaired 1-800-652-4712
For Information in Spanish 1-800-660-6789
For Information in Chinese 1-800-893-9555
For Information in Vietnamese 1-800-298-8438

PG&E website

Cable TV Service


Here you can find phone numbers and links to the cable service provider for your specific area.
 
Comcast Cable Communications, Inc.
Telephone 1-800-945-2288
Address 1900 S 10TH ST
SAN JOSE, CA 95112-4110
Mailing Address PO BOX 114
SAN JOSE, CA 95103-0114
Service Locations 114 S SUNNYVALE AVE
SUNNYVALE, CA 94806
1-800-945-2288
10040 IMPERIAL AVE
CUPERTINO, CA 95014
1-800-945-2288
3450 GARRETT DR
SANTA CLARA, CA 95054-2803
1-800-945-2288
Payment Centers 597 EAST CALAVERAS BLVD.
(Milpitas Town Center Shopping Center)
1-800-945-2288
950 N RENGSTORFF AVE STE A
MOUNTAIN VIEW, CA 94043
1-800-945-2288
5526 CENTRAL AVE
NEWARK, CA 94560
1-800-945-2288
151C N SANTA CRUZ AVE
LOS GATOS, CA 95030
1-800-945-2288

Comcast Cable Communications, Inc.
This link will take you to a site where you enter your zip code to find all the information for your local cable operations. There you can contact Comcast cable also through their "Support & Service" section.

Garbage and Recycling
Please call Allied Waste Customer Service at 408-432-0444 (TDD 1-877-463-1066) Monday - Friday, 8 a.m. to 5 p.m. for your weekly recycling and garbage collection day. Allied Waste Customer Service will also assist you with recycling bin and optional garbage cart delivery.

You can also visit our Recycling and Garbage services section for more information.

Phone Service

LOCAL

AT&T
To contact by phone, call AT&T at 1-800-310-2355

The following links are for phone services in Milpitas:

Visit the AT&T website, where you can find more information on their products and services.

Go here in the event of widespread phone loss or to report interruptions in your phone, internet, get help with billing issues, and etc...

LONG DISTANCE

For long distance phone services you will have to contact your long distance provider. A list of some of those providers is below.
 
AT&T
Sprint
MCI

Water Service
For information on your water bill or service call the City of Milpitas at
(408) 586-3100.
General Information on Public Utilities

Utilities within the State of California are regulated by the California Public Utilities Commission (CPUC). Information on the CPUC can be found at:
California Public Utilities Commission (CPUC) website

If you have a specific problem, the following link can give you information on filing a complaint with the CPUC:
CPUC Consumer Services Division