Public Utility Information
Paying your Utility Services Bill just got easier!
The City of Milpitas offers Internet and phone payments by credit card. All you need is your account number and your credit card!
To pay your bill by phone call toll free: (866) 457-4827.
To pay your bill online, Click here NOW!
Need Help with Public Utilities?
If you are having problems with Gas and Electric Service, Water Service, Telephone Service, or Cable TV within the City of Milpitas, the following phone numbers and links may be of use:
Electric & Gas:
Here is a list of phone numbers and links to homepages where you can find information on electric and gas power suppliers.
| 24-hour information on electric outages | 1-800-743-5002 |
| 24-hour emergency and customer service | 1-800-743-5000 |
| For TTD/TTY -- Speech/Hearing-Impaired | 1-800-652-4712 |
| For Information in Spanish | 1-800-660-6789 |
| For Information in Chinese | 1-800-893-9555 |
| For Information in Vietnamese | 1-800-298-8438 |
Cable TV Service:
Here you can find phone numbers and links to the cable service provider for your specific area.
| Comcast Cable Communications, Inc. | |
| Telephone | 1-800-945-2288 |
| Address | 1900 S 10TH ST SAN JOSE, CA 95112-4110 |
| Mailing Address | PO BOX 114 SAN JOSE, CA 95103-0114 |
| Service Locations | 114 S SUNNYVALE AVE SUNNYVALE, CA 94806 1-800-945-2288 |
| 10040 IMPERIAL AVE CUPERTINO, CA 95014 1-800-945-2288 |
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| 3450 GARRETT DR SANTA CLARA, CA 95054-2803 1-800-945-2288 |
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| Payment Centers | 597 EAST CALAVERAS BLVD. (Milpitas Town Center Shopping Center) 1-800-945-2288 |
| 950 N RENGSTORFF AVE STE A MOUNTAIN VIEW, CA 94043 1-800-945-2288 |
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| 5526 CENTRAL AVE NEWARK, CA 94560 1-800-945-2288 |
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| 151C N SANTA CRUZ AVE LOS GATOS, CA 95030 1-800-945-2288 |
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Comcast Cable Communications, Inc.
This link will take you to a site where you enter your zip code to find all the information for your local cable operations. There you can contact Comcast cable also through their "Support & Service" section.
Garbage and Recycling:
Please call Allied Waste Customer Service at 408-432-0444 (TDD 1-877-463-1066) Monday - Friday, 8 a.m. to 5 p.m. for your weekly recycling and garbage collection day. Allied Waste Customer Service will also assist you with recycling bin and optional garbage cart delivery.
You can also visit our Recycling and Garbage services section for more information.
Phone Service:
LOCAL
AT&T
To contact by phone, call AT&T at 1-800-310-2355.
The following links are for phone services in Milpitas:
Visit the AT&T website, where you can find more information on their products and services.
Go here in the event of widespread phone loss or to report interruptions in your phone, internet, get help with billing issues, and etc...
LONG DISTANCE
For long distance phone services you will have to contact your long distance provider. A list of some of those providers is below.
Water Service:
For information on your water bill or service call the City of Milpitas at (408) 586-3100.
General Information on Public Utilities:
Utilities within the State of California are regulated by the California Public Utilities Commission (CPUC).
If you have a specific problem, the following link can give you information on filing a complaint with the CPUC - Consumer Services Division
| Finance Department | Hours: |
| 455 East Calaveras Boulevard | Monday-Friday: 8:00 am-5:00 pm |
| Main Phone: (408) 586-3100 | |
| Business Licenses: (408) 586-3100 |