PG&E Public Safety Power Shutdown (PSPS) 

NOTE: The PG&E website has been intermittently working. PG&E is asking customers to follow them on Twitter at @PGE4ME  PG&E’s hotline is 1-800-743-5000. PG&E has established an alternative website with essential information, including an address look-up for power outages. 

Due to PG&E’s website being down, the City has created an unofficial map of the hillside area that PG&E has indicated will be affected by the PSPS power outage. This map is subject to change.

IMPORTANT UPDATE October 11 @ 9 am: As of Friday morning, Oct. 11, 2019, PG&E estimated that power had been restored to roughly 94% of customers in Santa Clara County. Full restoration to all customers is expected by the end of Saturday, Oct. 12, 2019. PG&E is notifying customers when their power has been restored.

IMPORTANT UPDATE October 10 @ 2:30 pm: 

PG&E issued the “all clear” for Santa Clara County, meaning that they have determined that the extreme weather has passed. PG&E crews will now begin to patrol and inspect, looking for potential weather-related damage to the lines, poles, and towers. If needed, crews will isolate and repair damage. Once it is safe to re-energize, power will then be restored to customers. Unless something significant is discovered, PG&E expects that the power will be restored sometime today. The Sports Center will continue to serve as a Community Resource Center until 9 pm this evening.
PG&E has reminded communities that although the weather conditions may not have been extreme in the all areas of the power outages, there were severe wind incidents up on the ridges, which played a large role in the decision to enact the PSPS. They have asked cities to remind the community that PG&E crews are doing their job and to show respect and support as they are out in the field.
IMPORTANT UPDATE October 10 @ 8:30 am:

PG&E shut down the power to the hillside area of Milpitas around 12:20 am this morning, October 10. The overall impacted area was larger than originally anticipated, mostly within the unincorporated region of the hillside. PG&E crews are currently inspecting the lines and expect to have an update on whether the lines are clear for regeneration between noon-2 pm today. PG&E is indicating that full power restoration could still take several days. The Community Resource Center at the Sports Center is open until 9 pm today.

The National Weather Service has stated that the Red Flag Warning is still in effect, although the winds are dissipating in the mountain areas. Cool overnight lows are expected, in the mid-40’s. The peak winds within Santa Clara County were 38 mph, which we are hopeful indicates that there was minimal damage to the power lines.

IMPORTANT UPDATE October 10 @ 3:30 am:

PG&E has reported that power within the Milpitas hillside area, generally east of Old Piedmont Road, was turned off around 12:30 am, October 10, and remains off at the time of this update. There are no significant public safety issues to report.

A reminder that the Milpitas Sports Center, 1325 E Calaveras Boulevard, will be open as a Community Resource Center today from 6 am – 9 pm. Restrooms, water and charging stations for medical and personal devices will be available, and the Sports Center in air-conditioned.

During a power shutoff, PG&E encourages residents to take these steps:

1. Unplug or turn off appliances, equipment, and electronics to avoid damage caused by surges when the power is restored.
2. Leave a single lamp on to alert you when the power returns. Then turn your appliances on one at a time.
3. Typically, your refrigerator will keep food cold for about 4 hours and a full freezer will keep its temperature for about 48 hours–if the freezer and refrigerator doors are kept closed. Consider using coolers with ice to keep food cold and safe.
4. Be sure to use generators, camp stoves or charcoal grills outdoors only. Do not use a gas stove for heat.
5. Check on your neighbors.

Resources that Are Available to You During the Power Shutoff:  For dangerous situations that threaten life or safety, call 9-1-1. To access social services such as food, shelter, counseling (and more), call 2-1-1.

IMPORTANT UPDATE October 9 @ 11 pm:

The City continues to closely monitoring weather conditions and updates received from PG&E. We will continue to provide information to the community as it is available.

IMPORTANT UPDATE October 9 @ 8:00 pm:

PG&E has indicated that there are no significant changes in the plan based on current and projected weather patterns. Power outages in the affected hillside area of Milpitas are still expected to begin around 8 pm.

The National Weather Service has indicated that relative humidity levels are dropping to the single digits and winds are picking up with wind gusts expected to peak in the 30-40 mph range in certain areas. It’s expected that the wind incident will occur from approximately 8:10 pm, today, through midnight and then will start to taper and should conclude by tomorrow morning, October 10. If the conditions have improved as expected, and there is no projection for reoccurrence, the power restoration process would begin in phases. PG&E is still asking affected customers to expect to be without power for several days.
Per the City’s Power Shutdown Incident Plan, we are prepared to activate crews, as needed, to assist with traffic light outages and any related public safety needs. There is no concern with any impact to City water or sewer services.
Please do not call 9-1-1 to report a power outage so that 9-1-1 lines and dispatchers are available for those that really need emergency service.

IMPORTANT UPDATE October 9 @ 3:00 pm:

PG&E has now indicated that the expected time for the power shutdown has been pushed to 8 p.m. for affected areas within Santa Clara County. There is no change to the expected impacted area within Milpitas, which is generally on the hillside east of Old Piedmont Road.
The National Weather Service has indicated that the wind will peak between 8 pm to 10 pm and will slowly diminish overnight. Peak wind gusts are expected in the 20-30 mph range, with sustained winds in the 10-20 mph range.
PG&E workers are conducting direct outreach to residents in the community. Residents are asked to let the workers do their jobs to contact vulnerable residents and ensure public safety.

 

IMPORTANT UPDATE October 9 @ 7:50 am: PG&E has announced a Public Safety Power Shutoff that is expected to impact about 38,250 customers in Santa Clara County including 1,086 Medical Baseline Customers.

According to PG&E, customers in the following cities are likely be impacted: San Jose, Morgan Hill, Cupertino, Los Gatos, Saratoga, Redwood Estates, Milpitas, Sunnyvale, Los Altos, Los Altos Hills, Coyote, Gilroy, Mount Hamilton, Palo Alto, Holy City

The shutoff is expected to begin on Wednesday, October 9 at 11:00 a.m. and continue throughout the Red Flag Weather Conditions, which are forecast for a 24-hour duration. At this time, PG&E does not know when power will be restored, but the outage could last for up to seven days.

During a power shutoff, PG&E encourages residents to take these steps:

1. Unplug or turn off appliances, equipment, and electronics to avoid damage caused by surges when the power is restored.
2. Leave a single lamp on to alert you when the power returns. Then turn your appliances on one at a time.
3. Typically, your refrigerator will keep food cold for about 4 hours and a full freezer will keep its temperature for about 48 hours–if the freezer and refrigerator doors are kept closed. Consider using coolers with ice to keep food cold and safe.
4. Be sure to use generators, camp stoves or charcoal grills outdoors only. Do not use a gas stove for heat.
5. Check on your neighbors.

Resources that Are Available to You During the Power Shutoff:  For dangerous situations that threaten life or safety, call 9-1-1. To access social services such as food, shelter, counseling (and more), call 2-1-1.

The City of Milpitas will be opening a Community Resource Center at the Milpitas Sports Center, 1325 E Calaveras Boulevard, today from noon-9 pm. Restroom facilities, water, and charging stations will be available and the Sports Center is air-conditioned.

For more information, visit PG&E’s website at www.pge.com/psps

IMPORTANT UPDATE October 8: PG&E has issued a Press Release confirming that power will be shut-off as a precautionary measure to reduce wildfire risk beginning Wednesday, October 9. PG&E projects that approximately 140 Milpitas households and businesses will be without power, specifically in the homes on the east side of Old Piedmont Road (as far south as Yosemite) and up Calaveras Road into the areas to include Vista Ridge, Felter Road, Downing Road, and other residential streets along Calaveras Road (hillside). Affected customers should be prepared to be without power for up to five days. For tips on how to prepare for the power outage, visit www.pge.com/psps.

The City of Milpitas will be opening a Community Resource Center at the Milpitas Sports Center, 1325 E Calaveras Boulevard. The Sports Center will be open noon – 9 pm Wednesday, October 9; 6 am – 9 pm, Thursday, October 10; 6 am – 5 pm on Friday, October 11; and 8 am – 1 pm on Saturday, October 12. Restroom facilities, water, and charging stations will be available and the Sports Center is air-conditioned. In addition, PG&E has a number of Community Resource Centers that will be open throughout the impacted counties.

PG&E has indicated that, based on the weather forecasts and models, this weather event will last through midday Thursday, October 11. Before restoring power, PG&E must inspect its equipment for damage and make any necessary repairs. Again, PG&E has asked customers to prepare for an extended period of time without power.

The City has a Power Shutdown Operational Plan to prepare and respond to PSPS incidents. As part of that Plan, the City asks that during the PSPS, affected areas should shelter in place. Traffic signals and streetlights in the affected area will not work, requiring vehicles to come to a full, complete stop at intersections. At this time, City facilities are not within the expected affected areas and will continue to operate as normal. There is no expected impact to water and sewer systems. Please call 9-1-1 only for emergencies, not to get information or to report an outage. Visit the City’s website for more information on preparing an emergency supply kit.

For updates on this PSPS, follow PG&E @PGE4Me on Twitter and @pacificgasandelectric on Facebook. Sign up to receive shutdown alerts from PG&E at www.pge.com/psps.

Shutting off power for safety

PG&E is taking a proactive response to avoid another fire season like we have seen in recent years past. In the event that certain fire conditions exist, such as dry vegetation, wind gusts/storms, field observations, low humidity, or threat to PG&E electrical infrastructure, it may be necessary that PG&E turn off electricity in the interest of public safety. This is called a Public Safety Power Shutoff, or PSPS.

Most importantly, it is necessary that you prepare for power outage conditions for up to a week, as PG&E has indicated the PSPS will stay in effect as long as those certain fire conditions exist, lines have been inspected, and any emergency repairs that need to be made are complete. According to PG&E, it needs to turn off a power grid for safety, so all customers who receive power on that grid will be affected, including Medical Baseline program customers.

PG&E is encouraging all customers to prepare an emergency plan and update their alert contact information by visiting www.pge.com/wildfirealerts. More information is available at www.pge.com/wildfiresafety. Residents are also encouraged to register with AlertSCC.org to receive local emergency alerts from the City of Milpitas Dispatch Center.

Impact to City Services due to PG&E Public Safety Power Shutoff

First and foremost, residents can expect essential services such as Police, Fire and Public Works to continue operating with as little disruption as possible.

Here is what else you can expect:

  • Traffic lights and street lights may not be working. If a traffic light is out, you are required to come to a full, complete stop at intersections;
  • Most schools and businesses will be closed;
  • Due to increased call volume, emergency services may have longer response times;
  • Water and sewer services will be functional but at a reduced level. Residents will be asked to refrain from non-essential water use;
  • Extended outages may affect cell phone coverages;
  • Shelter services will be made available to residents with critical medical or health issues; and
  • All city recreation classes and activities will be cancelled and all non-essential city facilities (City Hall, Senior Center, Community Center, Sports Center and satellite recreation centers) will be closed. All appointments at such facilities, including inspections and passport services, will be rescheduled.

Shelter Location

Milpitas Sports Center
1325 E. Calaveras Blvd
Milpitas, CA 95035
(408) 586-3225
Hours of Operation will be determined based on circumstances

Emergency Supply Kit Checklist

PG&E is reminding customers to stock up on enough supplies to last a week and refresh them once a year. PG&E is warning that power outages could last 2-5 days, however outages are subject to the duration of the extreme fire conditions. Put your supplies in a waterproof container and store your kit in a place that is easy to reach. Here are a few tips and preparedness checklist from PG&E to help you get started:

Stay Informed

PG&E has indicated that they will make every effort to notify customers of a power shutoff before it occurs. If PG&E needs to turn off power for safety due to forecasted extreme fire danger conditions, customers can expect:

Early Warning Notification

PG&E’s goal, depending on weather, is to send outage alerts to customers at 48 hours, 24 hours and just prior to shutting off power. PG&E will send notification through automated calls, texts and emails. For Medical Baseline program customers that PG&E is not able to reach, they will knock on doors when possible, with a primary focus on those customers who rely on electricity for critical life-sustaining equipment.

Ongoing Updates

Regular updates about a possible PG&E Public Safety Power Shutoff event will be provided by PG&E through their social media, local news, radio and at pge.com. You can follow PG&E on Twitter (@PGE4ME), Facebook (@pacificgasandelectric) and Instagram.

In addition to the PG&E notification channels, the City of Milpitas will share all alerts and updates through AlertSCC.org and on the City’s Twitter (@MilpitasCity) and Facebook accounts (@CityofMilpitas), as well as on the City’s website www.ci.milpitas.ca.gov

Safety Inspections

After the extreme weather has passed and it is safe to do so, PG&E crews will work to inspect the lines and safely restore power.

Power Restoration

PG&E expects to be able to visually inspect the system for damage and restore power to most customers within 24 to 48 hours after extreme fire weather conditions have passed. Because extreme weather can last several hours or days, for planning purposes, PG&E is suggesting customers prepare for outages that could last 2-5 days.