Shutting off power for safety

PG&E is taking a proactive response to avoid another fire season like we have seen in recent years past. In the event that certain fire conditions exist, such as dry vegetation, wind gusts/storms, field observations, low humidity, or threat to PG&E electrical infrastructure, it may be necessary that PG&E turn off electricity in the interest of public safety. This is called a Public Safety Power Shutoff, or PSPS.

Most importantly, it is necessary that you prepare for power outage conditions for up to a week, as PG&E has indicated the PSPS will stay in effect as long as those certain fire conditions exist, lines have been inspected, and any emergency repairs that need to be made are complete. According to PG&E, it needs to turn off a power grid for safety, so all customers who receive power on that grid will be affected, including Medical Baseline program customers.

PG&E is encouraging all customers to prepare an emergency plan and update their alert contact information by visiting More information is available at Residents are also encouraged to register with to receive local emergency alerts from the City of Milpitas Dispatch Center.

Impact to City Services due to PG&E Public Safety Power Shutoff

First and foremost, residents can expect essential services such as Police, Fire and Public Works to continue operating with as little disruption as possible.

Here is what else you can expect:

  • Traffic lights and street lights may not be working. If a traffic light is out, you are required to come to a full, complete stop at intersections;
  • Most schools and businesses will be closed;
  • Due to increased call volume, emergency services may have longer response times;
  • Water and sewer services will be functional but at a reduced level. Residents will be asked to refrain from non-essential water use;
  • Extended outages may affect cell phone coverages;
  • Shelter services will be made available to residents with critical medical or health issues; and
  • All city recreation classes and activities will be cancelled and all non-essential city facilities (City Hall, Senior Center, Community Center, Sports Center and satellite recreation centers) will be closed. All appointments at such facilities, including inspections and passport services, will be rescheduled.

Shelter Location

Milpitas Sports Center
1325 E. Calaveras Blvd
Milpitas, CA 95035
(408) 586-3225
Hours of Operation will be determined based on circumstances

Emergency Supply Kit Checklist

PG&E is reminding customers to stock up on enough supplies to last a week and refresh them once a year. PG&E is warning that power outages could last 2-5 days, however outages are subject to the duration of the extreme fire conditions. Put your supplies in a waterproof container and store your kit in a place that is easy to reach. Here are a few tips and preparedness checklist from PG&E to help you get started:

Stay Informed

PG&E has indicated that they will make every effort to notify customers of a power shutoff before it occurs. If PG&E needs to turn off power for safety due to forecasted extreme fire danger conditions, customers can expect:

Early Warning Notification

PG&E’s goal, depending on weather, is to send outage alerts to customers at 48 hours, 24 hours and just prior to shutting off power. PG&E will send notification through automated calls, texts and emails. For Medical Baseline program customers that PG&E is not able to reach, they will knock on doors when possible, with a primary focus on those customers who rely on electricity for critical life-sustaining equipment.

Ongoing Updates

Regular updates about a possible PG&E Public Safety Power Shutoff event will be provided by PG&E through their social media, local news, radio and at You can follow PG&E on Twitter (@PGE4ME), Facebook (@pacificgasandelectric) and Instagram.

In addition to the PG&E notification channels, the City of Milpitas will share all alerts and updates through and on the City’s Twitter (@MilpitasCity) and Facebook accounts (@CityofMilpitas), as well as on the City’s website

Safety Inspections

After the extreme weather has passed and it is safe to do so, PG&E crews will work to inspect the lines and safely restore power.

Power Restoration

PG&E expects to be able to visually inspect the system for damage and restore power to most customers within 24 to 48 hours after extreme fire weather conditions have passed. Because extreme weather can last several hours or days, for planning purposes, PG&E is suggesting customers prepare for outages that could last 2-5 days.