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Service Rates & Fees

Residential Billing

Residential customers are billed bi-monthly. Bills are due upon receipt and considered delinquent after thirty (30) days. 1.5% will be added if bill is not paid within 30 days; $3.00 or 5% of unpaid balance, whichever is greater will be added when an account is issued a shut-off notice.

Commercial Billing

Commercial customers are billed monthly. Bills are due within thirty (30) days. 1.5% will be added if bill is not paid within 30 days; $3.00 or 5% of unpaid balance, whichever is greater will be added when an account is issued a shut-off notice.

Commercial, Industrial, & Miscellaneous Premises

a) Flat Rate:
For non-residential accounts, there shall be a flat rate assessed every billing cycle during which normal billing takes place, regardless of the amount of sewage discharged, in the amount of $14.97 per bimonthly period to defray billing and sewer system administration costs.
b) Quantity and Strength Charges:
For each commercial, industrial, or miscellaneous premises, a charge for each one hundred cubic feet of water used per billing cycle shall be charged as follows:

1 HCF = One Hundred Cubic Feet = 748 Gallons : Rates as of April 1, 2019
CategoryBi-monthly Charge (Flat Rates)
Single Family Per Dwelling Unit$97.60
Multi-Family Per Dwelling Unit$74.96
Mobile Home Parks Per Dwelling Unit$76.03
CategoryBi-monthly Unit Rate ($/HCF of water used per billing cycle)
Convalescent hospitals, day care centers, & health service facilities$4.23
DS Water$4.59
Eating & drinking establishments$7.49
Electrical & electronics design, fabrication, assembly, & storage facilities$4.59
Elmwood Rehabilitation Center$5.49
General Offices: banks; government offices; general merchandise, retail, & shopping centers; building, hardware, & gardening material facilities; amusement centers & theaters$4.67
Headway Technology Corporation$4.62
Jefferson Smurfit Corporation *$8.35
Linear Technology Corporation$4.59
Loral-Fairchild-Lockheed *$3.94
Lucky Pure Water*$3.94
Metal Fabrication, Machinery, & Tools Fabrication Facilities$6.08
Milpitas Materials *$3.94
Motels, Hotels, & Senior Citizen Housing Developments$4.36
Personal Services - Laundry, Barber/Beauty Shops, & Cleaners$3.95
Prudential Overall Supply$6.70
recycled Water Cooling Tower$4.59
Schools, Colleges, & Churches$6.31
Service Stations, Repair Shops, & Car Washes$4.34
Siemens Water (Formally US Filter)$4.91
T. Marzetti Co. *$9.16
Union Pacific Railroad$5.11
City of Milpitas$4.18
Cisco *$4.59
* These industrial customers are subject to sewer charge adjustments based on their sewer volumes, as indicated in their Sewer Flow Adjustment Agreements.

Rate for City of San Jose: for properties known as North McCarthy Properties: $555 bimonhthly for any discharge up to 75,000 gallons per day (maximum flow). Excess flow charge of $100 for each 1,000 gallons per day in excess of the maximum flow or part thereof.