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Service Rates & Fees

Residential Billing

Residential customers are billed bi-monthly. Bills are due upon receipt and considered delinquent after thirty (30) days. 1.5% will be added if bill is not paid within 30 days; $3.00 or 5% of unpaid balance, whichever is greater will be added when an account is issued a shut-off notice.

Commercial Billing

Commercial customers are billed monthly. Bills are due within thirty (30) days. 1.5% will be added if bill is not paid within 30 days; $3.00 or 5% of unpaid balance, whichever is greater will be added when an account is issued a shut-off notice.

Commercial, Industrial, & Miscellaneous Premises

a) Flat Rate:
For non-residential accounts, there shall be a flat rate assessed every billing cycle during which normal billing takes place, regardless of the amount of sewage discharged, in the amount of $14.97 per bimonthly period to defray billing and sewer system administration costs.
b) Quantity and Strength Charges:
For each commercial, industrial, or miscellaneous premises, a charge for each one hundred cubic feet of water used per billing cycle shall be charged as follows:

1 HCF = One Hundred Cubic Feet = 748 Gallons : Rates as of April 1, 2019
CategoryBi-monthly Charge (Flat Rates)
Single Family Per Dwelling Unit$102.52
Multi-Family Per Dwelling Unit$78.73
Mobile Home Parks Per Dwelling Unit$64.70
CategoryBi-monthly Unit Rate ($/HCF of water used per billing cycle)
Convalescent hospitals, day care centers, & health service facilities$4.46
DS Water$4.80
Eating & drinking establishments$7.49
Electrical & electronics design, fabrication, assembly, & storage facilities$5.35
Elmwood Rehabilitation Center$5.49
General Offices: banks; government offices; general merchandise, retail, & shopping centers; building, hardware, & gardening material facilities; amusement centers & theaters$5.44
Headway Technology Corporation$5.82
RockTenn (Jefferson Smurfit Corporation) *$8.35
Lifescan$5.35
Linear Technology Corporation$5.47
Lucky Pure Water*$4.21
Metal Fabrication, Machinery, & Tools Fabrication Facilities$6.70
Milpitas Materials *$4.21
Motels, Hotels, & Senior Citizen Housing Developments$4.58
Personal Services - Laundry, Barber/Beauty Shops, & Cleaners$4.23
Prudential Overall Supply$6.70
Schools, Colleges, & Churches$7.94
Service Stations, Repair Shops, & Car Washes$4.54
Siemens Water (Formally US Filter)$5.61
T. Marzetti Co. *$9.63
Union Pacific Railroad$5.84
City of Milpitas$4.61
Cisco *$5.35
* These industrial customers are subject to sewer charge adjustments based on their sewer volumes, as indicated in their Sewer Flow Adjustment Agreements.

Rate for City of San Jose: for properties known as North McCarthy Properties: $555 bimonhthly for any discharge up to 75,000 gallons per day (maximum flow). Excess flow charge of $100 for each 1,000 gallons per day in excess of the maximum flow or part thereof.