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Service Rates & Fees

Residential Billing

Residential customers are billed bi-monthly. Bills are due upon receipt and considered delinquent after thirty (30) days. 1.5% will be added if bill is not paid within 30 days; $3.00 or 5% of unpaid balance, whichever is greater will be added when an account is issued a shut-off notice.

Commercial Billing

Commercial customers are billed monthly. Bills are due within thirty (30) days. 1.5% will be added if bill is not paid within 30 days; $3.00 or 5% of unpaid balance, whichever is greater will be added when an account is issued a shut-off notice.

Commercial, Industrial, & Miscellaneous Premises

a) Flat Rate:
For non-residential accounts, there shall be a flat rate assessed every billing cycle during which normal billing takes place, regardless of the amount of sewage discharged, in the amount of $25.78 per bimonthly period to defray billing and sewer system administration costs.
b) Quantity and Strength Charges:
For each commercial, industrial, or miscellaneous premises, a charge for each one hundred cubic feet of water used per billing cycle shall be charged as follows:

1 HCF = One Hundred Cubic Feet = 748 Gallons : Rates as of July 1, 2020
CategoryBi-monthly Charge (Flat Rates)
Single Family Per Dwelling Unit$111.07
Multi-Family Per Dwelling Unit$85.30
Mobile Home Parks Per Dwelling Unit$70.08
CategoryBi-monthly Unit Rate ($/HCF of water used per billing cycle)
Convalescent hospitals, day care centers, & health service facilities$4.84
DS Water$4.92
Eating & drinking establishments$8.11
Electrical & electronics design, fabrication, assembly, & storage facilities$5.58
Elmwood Rehabilitation Center$5.89
General Offices: banks; government offices; general merchandise, retail, & shopping centers; building, hardware, & gardening material facilities; amusement centers & theaters$5.67
Headway Technology Corporation$6.07
RockTenn (Jefferson Smurfit Corporation) *$9.39
Lifescan$5.58
Linear Technology Corporation$5.71
Lucky Pure Water*$4.54
Metal Fabrication, Machinery, & Tools Fabrication Facilities$7.12
Milpitas Materials *$4.54
Motels, Hotels, & Senior Citizen Housing Developments$4.97
Personal Services - Laundry, Barber/Beauty Shops, & Cleaners$4.56
Prudential Overall Supply$7.08
Schools, Colleges, & Churches$8.05
Service Stations, Repair Shops, & Car Washes$4.93
Siemens Water (Formally US Filter)$5.87
T. Marzetti Co. *$10.65
Union Pacific Railroad$6.12
City of Milpitas$4.91
Cisco *$5.58
* These industrial customers are subject to sewer charge adjustments based on their sewer volumes, as indicated in their Sewer Flow Adjustment Agreements.

Rate for City of San Jose: for properties known as North McCarthy Properties: $555 bimonhthly for any discharge up to 75,000 gallons per day (maximum flow). Excess flow charge of $100 for each 1,000 gallons per day in excess of the maximum flow or part thereof.