Permit Center Counter Service Hours

Please note that the following may change based on the level of transmission in the community.

Starting Monday August 30, 2021, the Permit Center will be open for in-person services. Appointments will not be required, but will be highly encouraged, especially virtual appointments. Counter in-person service hours will be from 8 AM – 12 PM and 1 PM – 5 PM (closed 12 PM – 1 PM) Monday through Thursday, with limited service from 8 AM – 10 AM on Thursdays. Please note that the last plan submittal at the Counter will be 4:00 PM. On Fridays, the Permit Center will be closed to the public and services will be provided virtually.  Customers can conduct business online or via email or telephone, including inquiries, permit applications, plan submittals, permit issuance, and other services. City staff will continue to respond to all phone calls and emails as soon as possible.

DateHours
Monday – Wednesday8:00 AM – 12:00 PM; 1:00 PM – 5:00 PM (See Notes 1 and 2 below)
Thursday 8:00 AM – 10:00 AM (Limited Services, See Note 3 below)
10:00 AM – 12:00 PM; 1:00 PM – 5:00 PM (See Notes 1 and 2 below)
Friday Virtual Services: 8:00 AM – 12:00 PM; 1:00 PM – 5:00 PM (See Note 4)

Notes:

  1.  Please note that the last plan submittal at the Counter will be 4:00 PM.  In order to allow time for processing and plan review, we strongly recommend arriving at the counter no later than 3:30 PM if your permits do not require structural plan review.
  2. Please note that structural plan review will be available from 8:00 AM to 12:00 PM Monday through Thursday.  We strongly recommend arriving at the counter no later than 10:30 AM if your permits require structural plan review.
  3. Building Counter Service will be closed for staff meeting. Counter service will be limited to information desk inquiries on non-building permit related questions.
  4. On Fridays, the Permit Center will be closed to the public and services will be provided virtually.  Please contact the respective Departments via email or phone as listed below.