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Service Rates & Fees

Residential Billing

Residential customers are billed bi-monthly. Bills are due upon receipt and considered delinquent after thirty (30) days. 1.5% will be added if bill is not paid within 30 days; $3.00 or 5% of unpaid balance, whichever is greater will be added when an account is issued a shut-off notice.

Commercial Billing

Commercial customers are billed monthly. Bills are due within thirty (30) days. 1.5% will be added if bill is not paid within 30 days; $3.00 or 5% of unpaid balance, whichever is greater will be added when an account is issued a shut-off notice.

Commercial, Industrial, & Miscellaneous Premises

a) Flat Rate:
For non-residential accounts, there shall be a flat rate assessed every billing cycle during which normal billing takes place, regardless of the amount of sewage discharged, in the amount of $26.55 per bimonthly period to defray billing and sewer system administration costs.
b) Quantity and Strength Charges:
For each commercial, industrial, or miscellaneous premises, a charge for each one hundred cubic feet of water used per billing cycle shall be charged as follows:

1 HCF = One Hundred Cubic Feet = 748 Gallons : Rates as of July 1, 2021
CategoryBi-monthly Charge (Flat Rates)
Single Family Per Dwelling Unit$118.34
Multi-Family Per Dwelling Unit$90.88
Mobile Home Parks Per Dwelling Unit$74.66
CategoryBi-monthly Unit Rate ($/HCF of water used per billing cycle)
Convalescent hospitals, day care centers, & health service facilities$5.23
DS Water$5.34
Eating & drinking establishments$8.73
Electrical & electronics design, fabrication, assembly, & storage facilities$6.04
Elmwood Rehabilitation Center$6.35
General Offices: banks; government offices; general merchandise, retail, & shopping centers; building, hardware, & gardening material facilities; amusement centers & theaters$6.14
Headway Technology Corporation$6.57
RockTenn (Jefferson Smurfit Corporation) *$10.11
Lifescan$6.04
Linear Technology Corporation$6.18
Lucky Pure Water*$4.91
Metal Fabrication, Machinery, & Tools Fabrication Facilities$7.70
Milpitas Materials *$4.91
Motels, Hotels, & Senior Citizen Housing Developments$5.37
Personal Services - Laundry, Barber/Beauty Shops, & Cleaners$4.92
Prudential Overall Supply$7.66
Schools, Colleges, & Churches$8.73
Service Stations, Repair Shops, & Car Washes$5.32
Siemens Water (Formally US Filter)$6.36
T. Marzetti Co. *$11.48
Union Pacific Railroad$6.63
City of Milpitas$5.31
Cisco *$6.04
* These industrial customers are subject to sewer charge adjustments based on their sewer volumes, as indicated in their Sewer Flow Adjustment Agreements.

Rate for City of San Jose: for properties known as North McCarthy Properties: $555 bimonhthly for any discharge up to 75,000 gallons per day (maximum flow). Excess flow charge of $100 for each 1,000 gallons per day in excess of the maximum flow or part thereof.